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Pharmacy First

💡Did you know?Pharmacy First is a national NHS service in England.This scheme means that patients across England can now get prescription-only treatment for seven common conditions at their local high street pharmacy, without needing to see a GP.

 

This can include prescribing and supplying antibiotics and antivirals where clinically appropriate. Greensand Health Centre may also signpost or refer you into this service, but you don’t need to be our patient to use it.

What conditions are covered?

Your local pharmacy can now supply prescription-only treatment, if they believe you need it, for the following conditions:

  • Earache (acute otitis media) — ages 1 to 17

  • Sore throat — ages 5+

  • Sinusitis — ages 12+

  • Infected insect bite — ages 1+

  • Impetigo (skin infection) — ages 1+

  • Shingles — ages 18+

  • Uncomplicated urinary tract infection (UTI) — women aged 16–64

If your symptoms don’t fit these pathways, pharmacists can still advise, recommend over-the-counter options, or signpost you elsewhere.

How it works

  1. Visit or phone a participating pharmacy (you may also be referred by our team, NHS 111, or urgent care).

  2. Private consultation to check symptoms and history.

  3. Treatment plan: advice and, if suitable, NHS medicine supplied on the spot.

  4. Safety-netting: if more is needed, you’ll be referred appropriately.

Costs

  • Consultation: free

  • If medicine is supplied: usual NHS prescription charge applies (unless exempt)

  • If an over-the-counter product is recommended, you’ll pay the shop price. Check free prescription eligibility.

Who's It for?

Adults and children in England who meet the age ranges above.

Urgent Help

Call 999 or go to A&E for:

  • Severe chest pain or difficulty breathing

  • Signs of stroke

  • Severe allergic reaction (anaphylaxis)

  • Confusion, blue/grey lips, or if someone is unresponsive

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Do I need to contact the practice first? 
No. You can walk in or phone a participating pharmacy directly. Our team may also signpost or refer you if you contact us first.

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Will I always get antiiotics?

No. Pharmacists supply prescription-only medicines only when they’re likely to help and are safe for you, following national NHS pathways. Many conditions improve with self-care.

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How long will it take? 

Most consultations are same day. If the pharmacy is busy, they may offer a time to return, or a phone/video consultation if available.

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Is my information shared with the GP?

Yes. If you’re supplied medicine, your GP record is updated to keep everything in one place.

FAQs
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